PRO Model
https://gyazo.com/2d9c5752c077c195a7a449176334d2fe
The other party's speech.
[Problem
Remedy: remedy, treatment, solution to a problem
Outcome: Expected Results, Aim
The model is divided into the following two parts.
When they are speaking P, guide them to R, when they are speaking R, guide them to O, and so on.
Avoid focusing on the problem and direct their attention to the outcomes they expect in the future.
I am not sure of myself."=P
When you are unsure of yourself, what do you hope will happen to you?" =P→R
'It would be good to have more confidence' =R
What happens next when we feel more confident?" =R to O
'Be able to explain your ideas to others' =O
What type of explanation is that?" The development of =O
Related:.
clean language
Coaching for P.R.O.s
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